Chimney works best with flue liner

Q: We bought a Queen Anne Victorian 10 years ago, but have never used the chimneys because the chimney sweep said pigeons had been pecking at the mortar. There is no chimney liner. I have been up on the roof and see where some of the mortar is missing, and think I could easily fix that. I tore out the plaster on the first floor covering the chimney, thinking I might just be able to repair it from the outside, but it all looks pretty good.

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